Tracker Project: how Telepizza was going to track employees

Monitor in actual time the place your couriers have been and the way lengthy it took to ship your orders. This is what the controversial Tracker venture supposed, which the multinational Telepizza supposed to hold out in Spain.

The initiative was dismissed by the Supreme Court of Spain, which after an extended authorized dispute thought-about that the best way during which the corporate needed to implement it violated labor rights.

What did Telepizza supply?

In 2018, Telepizza introduced the implementation of a system to geolocate its supply folks by means of an utility for cellphones.

The venture was obligatory for brand spanking new employees and voluntary for present staff.

Drivers needed to set up the app on their very own cellphone. In alternate, the corporate compensated them with three euros monthly for tools put on and one other contribution for knowledge use.

Abuse and lack of expertise

The initiative had been rejected by the unions and the National Court, which thought-about that the venture violated the suitable to privateness of these affected.

The Supreme Court of Spain additionally thought-about that the employees didn’t obtain “timely information” concerning the scope of the measure.

In addition, he thought-about that there was an abuse of the corporate, which made the employee chargeable for issues in his private phone, which translated right into a lack of wage. And the compensation bonus was “insufficient” to make up for this shortfall.



The Supreme Court doesn’t immediately query the necessity to geolocate its distributors, however moderately objects to the strategy by which this initiative was carried out.

The court docket “is not denying that it is a legitimate measure for certain purposes or that it is not going to avoid a competitive trade deficit, at a time when, certainly, that system of providing customer service extends in this and other sectors”, states the decision.

However, it emphasizes that the best way it was applied “does not exceed the constitutional or legal criteria, when there are other ways to run the system other than that.”

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